It’s February’s First #FollowFriday, which means time to fulfill Twitter’s mission — to be helpful.

Every Friday on Twitter is #FollowFriday — or #FF — whenTweeps recommend others within their networks who have worthwhile things to say and are worth following.

I have many #FF choices and I hope to add more to this list when I can catch some time today. Please don’t be offended if you’re not on this list. You will be!

Here are some of my #FF choices. If you follow them too, tell them I sent you, and don’t forget to use the #FF hashtag.

@SarahSkerik — leads social media initiatives at PR Newswire and included my quotes in her highly respected PR Newswire blog.

@PRSaraHEvans — a leader in the PR social media community and founder of JournChat

@AnnDwyer_Crains — writes about Entrepreneurship and the challenges facing small business people

@PRSoapBox — Colleen Campbell, a former colleague, is brilliant and her observations about digital PR and the industry in general are spot-on.

@ScottKleinberg – 0ne of the most helpful journalists you will ever find on social networks. He writes for the Tribune and assists other Tribune staffers with their social media actvities.

@BernieTafoya – Newsradio 780s veteran street reporter. One of the most creative guys on radio and a class-act pro.

@GiniDietrich — Social media powerhouse, super creative CEO, author and founder of the popular “SpinSucks” blog.

@MarjHalperin — She’s a colleague, and fellow radio news junkie, communications strategy maven, and is all over Chicago‘s cultural and arts scene. She is now heading up Mayor Emanual’s initiative to craft Chicago’s Cultural Plan.

@PointA_PointB — My friend, Catherine Morgan, Brainiac, extremely connected life coach who has an answer to every entrepreneur’s question. She’ll steer ya right!

@MrMediaTraining – one of the most insightful and spot-on interview training coaches, who is so good at finding others’ media blunders and picking them apart with great precision

Keep checking in here, as I plan to do a favorite journalists Tweep list.

Image by The Next Web via Flickr

If you are a news junkie and a Twitter fan, you will want to check out this directory of journalists on Twitter, listed by their media outlet. It comes from Muck Rack, which follows what journalists are reporting and talking about on social media. It also ranks the most active journalists on social media on the Muck Rack Leaderboard, which is a great way to follow trends and developing news.

Muck Rack is a fantastic source for anyone interested in news and communications. It was started in 2009 with about 150 journalists on Twitter and now lists thousands of reporters and editors who are active on Twitter, Facebook, Tumblr, Quora, Google+, LinkedIn and more. What’s best is that the list is actually fact-checked by a team of editors, so you know you’re getting great info.

If you want to get even closer to the action, subscribe to the Muck Rack Daily email to learn on a daily basis what journalists are saying. This is a great resource for anyone who is trying to promote their own business, or who is doing PR and Media Relations on a shoestring!  If you subscribe, let me know what you think.

“How do I use PR to…    

• Get more customers?
• Grow my business?
• Stand out from the competition?
• Inject new life into my online presence?

Almost every week, small business people and entrepreneurs ask me how can PR build your customer base and grow your business?

It doesn’t happen overnight, unless you’re one of those rare savvy jack-of-all-trades who hits the PR jackpot and has your product or service featured on The Today Show or on the Chicago Tribune front page in your first round of media outreach.

It starts with building relationships with the people who can help you spread word about your business.

Look at your local newspaper or radio station. What stories do you see about your industry? Who is the reporter, how can you contact them, what are his/her interests? Do you have any interests in common?

You can find out a lot about reporters by simply following what they write about. Many media outlets provide online profiles about their writers and editors. Often, they’re buried online under the “About Us” or “Contact Us” sections. For example, many major metro newspapers, such as the Chicago Tribune and the Daily Herald (serving the North and Northwest suburbs), have a very detailed list of their reporters, writers and editors.

These editorial directories can be a bit hard to find. For example, the Daily Herald lists their media contacts under the tab “Services & Info, which isn’t the most intuitive for searchers. Often, media outlets bury their “Contact Us” link at the bottom of their web page in very fine print. Take the time and patience to look for it.

If you’re looking for contacts on a magazine web site, often you’ll find an editor to reach by clicking on their “Advertising” tab and clicking on their “Media Kit” or “Editorial Calendar.”

Trying to reach TV reporters? You’ll often find their contact information online as well, although it seems TV stations make it the hardest to find that info. For example, this NBC5 Chicago contact site has minimal information. If you can’t find what you’re looking for, pick up the phone, call the station or outlet’s general number and ask to be connected to the Newsroom. Someone staffing the news desk will be able to direct you to the appropriate person. Don’t be surprised if you get a reporter’s voicemail.

Use the search tool available on nearly all media outlet web sites to see past stories. If their stories are archived (often for a fee), make a small investment to get copies of their most recent reports.

Consider ways to get their attention by sending them samples of your product, inviting them to visit your business, or sharing a new angle or bit of advice on something they’ve reported on. Better yet, send an email, complimenting their work and offering your expertise for a future story.  Invite them for coffee (most reporters don’t have time for lunch, but you should still extend the invitation.)  Don’t be discouraged if they say they’re too busy for an in-person meeting. They really are busy – their jobs have become more demanding. Besides reporting the news, media reps also are expected to post on social network profiles and/or provide additional content for media-owned blogs (or even their own personal blog).

Are you on Facebook or Twitter (either a personal or professional page)? It’s very likely that reporter is also on social media, so take the time to “Like” their page, follow what they do, and engage. Post items on their wall that are helpful. And I mean helpful - not bragging or advertisements. Show them that you can be a valuable resource.

Establishing media relationships is one way to open the door to possible coverage and demonstrate your expertise and credibility.

Next time we’ll talk about how you can use social networks to spread word of mouth and get your customers and their friends talking about you and providing untapped exposure.

In the meantime, I’d love to hear about your experiences working with reporters. What have you done to get their attention?

Was it fruitful? What could you have done better? Leave a comment and I promise to respond!

This is a great time to say thank you for following my blog and participating in great conversations that (I hope) have helped you realize your PR goals and your business dreams.

This year has been tough for nearly every organization seeking to boost sales or increase awareness through traditional media such as print and broadcast, or word-of-mouth platforms like Facebook, Twitter and LinkedIn.

In 2011, professionals were faced with a double whammy: shrinking marketing budgets and trying to follow and adapt to an ever-changing media landscape. We’ve all had to learn a lot of new rules and tools to stay on top of social media marketing.

As my way of saying thanks, I’d like to share a few timesaving tools and resources that kept me on top of my game this year:

1.    PR Daily: A fantastic eNewsletter for PR and marketing professionals following traditional and social media trends and topics.

2.    LinkedIn’s Answers: Saves countless hours researching an infinite number of topics or challenges. Why start from scratch when you’ve got experts eager to help on any topic for any industry.

3.    Google Docs: Invaluable for collaborating on projects. Edit or create documents on a Google Doc and use Google’s chat tool for instantly discussing or improving upon your changes. It’s simple and elegant.

4.    Join.me: Share your computer desktop view with others remotely for presentations or collaboration. Others can view your desktop presentations or follow as you navigate web sites by simply clicking on a link to Join.me.

5.    Highrise Contact Management: Following-up with the reporters you pitch, or the prospects you’re trying to reach is easy with Highrise. It helps you track all emails and phone calls and sends reminders about the tasks related to those contacts. An easy way to create, organize and monitor all your customer info, emails and notes.

Give these free tools a try and tell me what you think. And if you would like to review your PR efforts this year, or want to discuss your 2012 strategy,  don’t hesitate to contact me through the form here on my blog or at michelle at michelledamico dot com.

Wishing you happiness in the Season of Giving and lasting prosperity in 2012.

Enjoy these photos as a gift from my personal collection. 

Gifts from an ice storm, by Michelle Damico

A visual feast is often the next best thing, by Michelle Damico

Your passion will take you there, by Michelle Damico

Image by plenty.r. via Flickr

Texting, posting, tweeting, liking, commenting, following, emailing. Key verbs for interacting with reporters? Yes, but what about CALLING? I still believe in the power of the phone call to get reporters’ attention. They generally discourage it and I respect that, but I rarely get a complaint when I do phone them. I also am respectful of their time and deadlines when I call.

A call, even if it’s a voicemail, can point them to your email amid the hundreds they get all day. It can entice them to check out your business or client web site, and it’s part of your brand awareness to a key audience.

In fact, today, I credit my calls in helping earn major placements for my client in:

• Chicago Tribune — a third page story in the front section of the paper
• Tribune Local — serving the local community online and in print
• Daily Herald — serving Chicago suburbs with versions in print, online and in video

And since the Tribune covered my client’s story, the Tribune-owned WGN-TV aired photos  during the evening news!

Without making my calls these stories may not have happened.  An email alone would have probably gotten lost in the deep dark inbox hole at the those outlets.
I always follow some important rules when phoning reporters:

1. Ask first if they’re on deadline and say you’ll call them back if they are
2. Know what they write about and be knowledgeable about why your pitch is news
3. Believe in your client. It’s easier to cold call a reporter when your gut says you’ve got great news to spread.

What’s been your experiences phoning the media? Leave a comment or let me know if I can help.

Image via Wikipedia

There’s a great back story to the news coverage I secured this week in the Chicago Sun Times. When I pitched a story idea to columnist Neil Steinberg about the Half-Cap ceremonies held by the Chicago Public School to honor sophomores for making it half way to graduation, he said he was ‘shocked.’ Why honor sophomores for doing what is expected of them — finishing their first two years of school? He called the idea ludicrous and said he’d write a critical piece.

I kicked my self for reaching out to this journalist, but willingly followed through with my offer of an interview of my client, Lloyd Bachrach, the keynote speaker at Half-Cap ceremonies at Fenger and Robeson High Schools.

“Great,” I said to myself, “He wants to talk to my client, and bash him and the school system.” I expected Steinberg to excoriate the program as a waste of precious time and resources.

Steinberg said he’d understand if Lloyd backed out of the interview, but I didn’t recommend that to Lloyd. I offered the interview, I believed it was a great story, so I proceeded with planning Steinberg’s interview with my client.

I could only hope that he would be fair and temper his criticism. I considered the negative questions that might be asked and prepared Lloyd as best I could for Steinberg’s potential cynicism. While Lloyd wasn’t looking forward to the reporter’s call, he also worried about the outcome. He has a great relationship with Chicago Public Schools, and didn’t want to spoil that with a potentially negative story that his PR consultant had arranged.

For a week I checked the paper looking for the story, hoping that Steinberg would just abandon it. His column appeared while I was in London giving media training and social media workshops for a client. I was thrilled at the results! By giving Steinberg full access to the information about this program, we completely turned around his point of view. His negative preconceived notions turned into a positive, powerful story with a message.

I think it’s a wonderful PR case study about:

1. The value in sticking to your beliefs in a good story when a leading journalist criticizes it.

2. Why you must still agree to a client interview, despite the reporter’s negative reaction.

3. Giving access to all facts, sources and potential angles is important, especially when the reporter’s approach is critical.

4. Preparing your client for the worst allows for an interview that is devoid of emotion, civil and leads to a greater level of knowledge and undertstanding.

I couldn’t be more pleased over the results and all the hard work that went into helping Lloyd get a positive mention in this column and putting the public school half-cap ceremony in a positive light. What would you have done differently? Any other advice you’d like to share, or have you had a similar experience with a journalist? Leave me a comment, OK?

Yes, you can be your own PR agent.

If you’re like many entrepreneurs launching a small business, a budget for PR is often last on the priority list. That’s unfortunate, because we’re all news providers these days, hungry for great news content for our own Facebook page, YouTube Channel, Twitter feed and other social media platforms. Having your story told through word-of-mouth marketing or in traditional media such as newspapers, radio, and TV is one of the most effective ways to attract new customers and build your business.

While it does require effort and learning, it’s possible to wear another hat and become your own PR rep. Like anything, you need to keep at it, even if you don’t see instant results.

I recently was interviewed about DIY PR for business people by Catherine Morgan, Transition and Entrepreneur Coach from Point A to Point B Transitions. Please take a listen and let me know if I can help you get started. Email me: michelle at michelledamico dot com!

Image via CrunchBase

Career coach Catherine Altman Morgan interviewed me this morning on  Blog Talk Radio about my transition from a career in Chicago Radio (WXRT, WBEZ, and WGN) to a career that helps clients get news coverage on radio, TV, print, online and on the social web. Transitioning from journalism to PR was a huge adjustment for me. An even greater challenge now is living the life of an entrepreneur.

Give it a listen and would love to hear if you’re in the same boat!

And Thanks Catherine for a great time!

Related articles

• PR professionals need journalism skills (journalistjan.wordpress.com)
• From Journalism to PR (soloprpro.com)
• Do Journalists Make Good PR People? (ereleases.com)
• Increase in Web Advertising Has Implications for Ad Agency PR (donbeehler.wordpress.com)
• What does it take to be good at PR? (traceygordon.wordpress.com)

Image by DFID - UK Department for International Development via Flickr

It’s the payoff for all your hard work—a news reporter has discovered your company’s fantastic new product or service. She wants to learn more about you. You’re torn between feelings of thrill and terror. Done right, mass media coverage can boost your credibility, increase awareness and lead to a spike in leads or sales. Done wrong, you may miss the chance to communicate the benefits of your product or service and fritter away your 15 minutes of fame.

Being questioned by a reporter is challenging for the inexperienced and unprepared. When I was a news reporter for WXRT and WBEZ in Chicago, I conducted hundreds of interviews every year for 15 years. I could easily discern the skilled interviewee from the newbie. For the skilled, the interview is a tango – a dance full of bold yet graceful moves, with accents on the appropriate twists and turns.  For the unskilled, an interview is like sitting through dental work without painkillers.

The key to mastering any interview is being in control and doing the advance work that inspires confidence. So park your jitters and skepticism at the door. This is the first in a series of tips on preparing for and controlling a media interview.

“Control” doesn’t mean manipulate. It means crafting a compelling message for your target audience and using the tactics and discipline needed to make sure the reporter understands and repeats that message in the story.

Just as the first step in the sales process is to understand the customer’s needs, the first step in the interview process is to know what the reporter needs and to whom he/she is communicating. Even before scheduling your interview, find out details so you understand what the reporter is looking for. Learn about their beat, media outlet and its audience.  As you coordinate scheduling, don’t hesitate to ask the following:

• What’s your story about?
• Do you have a specific angle in mind?
• Will you conduct the interview in person or by phone? (Many now will send questions via email, which is great because you have more time to think about your answers, and you have a written record if you’re misquoted.)
• Who else have you talked to?
• How did you hear about me/my company/product?
• What is your deadline?
• When will you run this story?

I advise clients not to ask to review or approve the story before it runs. Allowing a source to edit his/her own story is viewed as an attempt to control coverage. Reporters may follow up with you to check their facts. But no respectable media outlet would allow you to edit (or in their view, censor) a reporter’s work.

After getting answers to those questions, do some simple research to learn a little bit about the reporter. A Google search will reveal the latest stories written by that person, as well as their interests, beats, and tone of their writing. Often news organizations will provide a reporter’s bio in the “Contact” or “Staff” directory of the outlet’s web site.

If none is available, keep digging. With so many media people on Facebook, Twitter and other popular social networks, you’re likely to find helpful information about a reporter’s background, personality and approach to his interview subjects.

Next tip: Preparing for the interview.

Bachrach speaks to students at Chicago's Julian High School

It’s ironic that I nearly said “No You Can’t” to Lloyd Bachrach, the founder of Yes You Can! Lloyd has an amazing story to tell about his success and personal achievements in spite of a birth defect  that made his legs unusually short. He had approached me in late December, asking to help him get coverage for his speeches before kids in Chicago’s most violent-prone public schools. Through a grant from the CME Group Foundation, Lloyd was going into the schools and encouraging kids to respect themselves and each other and to strive for greatness beyond their imaginations.

I discouraged him from doing PR during the busy Christmas season, initially telling him that getting  reporters out to the schools would be difficult. Plus, I feared administrators wouldn’t allow  for kids faces to appear on camera, plus some principals don’t like camera crews or reporters in their schools. I had an endless list of reasons for “No You Can’t.”

He accepted my advice, and I told him I’d be in touch after the New Year. Luckily I didn’t accept my advice and realized the huge mistake I made! How could I be telling this amazingly optimistic, inspiring human being that his story wasn’t ready to be told.  We started working with each other immediately. Loyd is a great speaker and a great performer. He had these middle school and high school kids in the palm of his hands! Finding ways to curb violence and bullying in Chicago Public Schools is a hot topic, because our schools have been plagued by kid-on-kid violence. So reporters, looking for a fresh angle heading into the New Year, were instantly interested.

Literally within days, I secured the first in a string of  interviews from reporters who wanted to talk to Lloyd by phone or in person at the events. Within a six-week period, Lloyd was featured on WLS Talk Radio, Chicago Tribune (print story and video online), the DeKalb Daily Chronicle, Living Lake Country publications serving Southern Wisconsin and  the Oak Leaves of the Pioneer Press. Other media are also interested in TV interviews or in having Lloyd write an article about how he helps steer kids away from violence.

Lloyd is one of the best clients I’ve ever had. Besides inspiring kids, he inspires me — A LOT!  He is always positive and funny. And he listens to my advice, always seeking constructive criticism. I’m so glad I went with my gut, and told myself Yes You Can to Lloyd. I’m also glad I had the honesty to admit a mistake and to follow my instincts.